We carefully inspect all products before they are shipped. Due to the nature of our products, used products cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to [email protected] within 7 days of delivery. We take pride in our products therefore we may request a return of damaged item.
You may also exchange your product for another candle of the same size and price within 14 days of purchase. The buyer is responsible for shipping cost on all return items.